Doubletree Hotels Introduces Requests Upon Arrival™ Guest Service Program at 190 North America Hotels
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Doubletree Hotels Introduces Requests Upon Arrival™ Guest Service Program at 190 North America Hotels
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Catégorie : Amérique du Nord et Antilles - Économie du secteur
- Tendances, avis d'expert
Ceci est un communiqué de presse sélectionné par notre comité éditorial et mis en ligne gratuitement le 12-11-2008
Doubletree Hotels announces the launch of its latest initiative, which provides business and leisure travelers with the opportunity to personalize their hotel stays before they arrive at the hotel. The Doubletree Requests Upon Arrival guest service program offers guests the opportunity to pre-order an array of complimentary items, delicious snacks and beverages; and distinctive products and services to be delivered to the guest’s room prior to arriving at any Doubletree hotel in North America. From fresh fruits and fun surprises for the kids to room upgrades and romantic rose petals on the bed, guests can now add a personal touch to their stay when booking travel at more than 190 participating Doubletree hotels and resorts.
“Doubletree continues to explore ways to empower our guests with choices that will enrich their travel experiences and ensure their time with us is satisfying, relaxing and enjoyable,” said Mary Beth Parks, vice president – marketing for Doubletree Hotels. “Now, through our Doubletree Requests Upon Arrival program, guests have an opportunity to personalize their stays more than ever before by selecting added conveniences to help them make the most of their travel time.”
Doubletree Requests Upon Arrival selections feature complimentary items, for-purchase food and beverage choices and destination-specific services and upgrades. Some of the complimentary items available include additional foam or down pillows, extra towels and rollaway beds. An assortment of food and beverage offerings available for pre-order and purchase include trays of chocolate covered strawberries; bottles of red, white and sparkling wines1; and gourmet cheese plates.
Many participating Doubletree hotels feature a variety of specialized, for-purchase amenities and options at many hotels including the rental of an extra mini refrigerator or microwave, or purchase of a room upgrade with city skyline or oceanfront views. At selected hotels, guests will find a selection of refreshingly unique Requests Upon Arrival such as:
* Castle Creature: This locally-inspired stuffed animal available at the Doubletree Castle Hotel – Orlando is an appealing surprise to have waiting for kids when they arrive at the hotel for a family vacation. The colorful creature also serves as a perfect souvenir for busy moms and dads to bring home for their sons and daughters during their travels.
* PURE Room Upgrade: If you are one of the millions of Americans affected by allergies, the PURE guestroom upgrade at the Doubletree Hotel Bethesda may be the perfect room request for your allergy-friendly stay. Both the air and water in the PURE guestrooms are purified with specially designed cleaning units 24 hours a day. All of the surfaces in these remarkable guestrooms, including special pillow covers and mattress, are treated to reduce allergens and resist spores and dust mites.
* Everything Vermont: In the “Everything Vermont” gift basket available at the Doubletree Hotel Burlington, each item has been hand-selected to represent an assortment of fine products made exclusively in Vermont. Some of the delicious items to enjoy during a great Doubletree stay include Green Mountain Coffee Roasters Fair Trade Organic and House Blend coffee, Ben & Jerry's ice cream cone (free coupon), Sugarwoods Farm maple syrup, and Cabot Creamery Cheddar Cheese. This amenity provides guests with a great way to get a taste of the delicious state of Vermont and bring even more local flavor to their time away.
The launch of Requests Upon Arrival at participating Doubletree hotels reinforces Hilton Hotels’ recent expansion of the same initiative, bringing the number of locations that offer this guest selection service to more than 450 Hilton Family hotels and resorts across North America.
To take advantage of Doubletree Requests Upon Arrival, travelers can simply book their next business or leisure hotel stay through the brand’s website at www.doubletree.com. After making an online reservation and entering their e-mail address, guests may easily connect to the Doubletree Requests Upon Arrival menu from their Doubletree.com reservation confirmation or pre-arrival e-mails. In addition, Hilton HHonors members can place or modify their order through their HHonors Travel Planner page. Doubletree Requests Upon Arrival items, services and upgrades are subject to availability. For more information on Doubletree Requests Upon Arrival, please visit www.doubletree.com/requestsuponarrival.
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