Crowne Plaza Houston–Reliant Park Invests in ‘Smart’ Labor Management System from UniFocus (United States)
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Crowne Plaza Houston–Reliant Park Invests in ‘Smart’ Labor Management System from UniFocus (United States)
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Category: North America & West Indies / Carribean islands - United States
This is a press release selected by our editorial committee and published online for free on 2009-02-25
Smart System Automatically Synchronizes Labor Schedules with Demand
UniFocus, a global pioneer in the hospitality industry for performance, workforce management and closed-loop feedback solutions, announced a partnership with Crowne Plaza Houston–Reliant Park to deploy its Watson, R.M.™ Labor Management System and Budgeter platform. The upscale property aims to maximize service at the least cost by synchronizing labor with demand, utilizing powerful tools for automated forecasting and scheduling. The system also includes real-time reporting for improved planning.
The Crowne Plaza Houston–Reliant Park recently underwent a multi-million dollar renovation that has transformed each of its 675+ guestrooms into a comfortable sanctuary. The luster has also been restored to its 60,000 square feet of meeting space, 18,000 square foot Grand Ballroom, restaurants and other facilities.
“We are happy to announce our partnership with UniFocus as a newly branded Crowne Plaza hotel,” said Sean Krueger, General Manager. “We were impressed with the capability of integrating short and long term labor management needs with comprehensive budgeting for 30-60-90 day projections. The ability to easily create ‘what-if’ scenarios to forecast revenues and costs at various levels is a critical advantage today.”
The Watson, R.M. Labor Management System from UniFocus is the most advanced solution available for workforce management in the hospitality industry today. It includes modules for dynamic variable budget and revenue analysis, with smart applications for forecasting, planning, scheduling and evaluation.
“In today’s economic environment, a smart labor management system that fine-tunes itself can not only protect profitability but also pay big dividends,” said Mark Heymann, President and CEO of UniFocus. “Our Watson, R.M. Labor Management System utilizes regression analysis to optimize workforce schedules by identifying relationships between key factors, such as number of guests versus number of covers at any given time.
“Additionally, Watson, R.M. Budgeter enables you to perform flexible cost assessments against actual business volumes then automatically make adjustments,” continued Heymann. “We are very pleased about our new partnership with Crowne Plaza Houston–Reliant Park and look forward to working with them.”
Watson, R.M. Budgeter is the industry’s only true flexible budgeting platform with integrated forecasting that supports zero-based cost analysis. Budgeter enables hospitality organizations to take snapshots of their operation at any time during a P&L period to assess end of period projections.
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