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Crowne Plaza San Antonio Awarded AAA Four-Diamond Rating (United States)

Crowne Plaza San Antonio Awarded AAA Four-Diamond Rating (United States)

Category: North America & West Indies / Carribean islands - United States - Exclusive experiences - Rewards
This is a press release selected by our editorial committee and published online for free on 2008-07-03


The Crowne Plaza San Antonio Riverwalk, today announced that they have been awarded the prestigious AAA Four-Diamond Award. This marks the second time the hotel has won the award since being purchased by HEI Hotels & Resorts in 2006.

The award’s stringent criteria are based on a superior level of quality throughout the hotel, an extensive array of amenities and a high degree of hospitality, service and attention to detail. AAA evaluates hotels based on exterior grounds, public areas, room décor and ambiance, guest room amenities, bathrooms, housekeeping, management, and guest services. Hotels must excel in all areas in order to be considered for the Four Diamond Award. AAA Diamond Ratings represent a combination of the overall quality, the range of facilities, and the level of services offered by a property.

“We credit our on-going $15.4 million renovation process, as well as our superior guest services team, with helping us to win this world renowned award,” said Bob White, general manager. “This truly validates our standing as the premier destination for business and leisure travelers to the San Antonio area and inspires us to continue to raise the bar moving forward.”

The, 410-room, 21-story building, located at 111 Pecan Street, features an elevated, outdoor pool overlooking the famed Riverwalk, a sauna, whirlpool and full-service fitness facility. Its extensive food and beverage services include an upscale restaurant, lobby lounge, high energy sports bar and extensive catering capabilities. The oversized hotel rooms offer high-speed Internet access, large work desks and two telephone lines. The property includes two separate garages with a combined capacity of approximately 600 vehicles. The hotel has the city’s third largest amount of meeting space with 38,000 square feet, capable of handling groups of up to 1,000 people.



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