“Shangri-La Hospitality from Caring People” Debuts in the Maldives
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“Shangri-La Hospitality from Caring People” Debuts in the Maldives
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Category: Asia Pacific
This is a press release selected by our editorial committee and published online for free on 2008-02-29
Shangri-La’s Villingili Resort and Spa, Maldives has sponsored 27 participants for the three-month Shangri-La Hospitality Certificate Course, which commenced 20 January 2008. All students are from the Addu Atoll area where the resort is located and this is the first such structured hospitality training to take place in southern Maldives. All graduates will be employed by the resort when it opens the fourth quarter of 2008.
Five outstanding participants will be chosen to train an additional three months in a Shangri-La Hotels and Resorts group property in Malaysia and assume supervisory positions when the Villingili resort opens.
“The aim of this HR initiative is to give promising young Maldivians the opportunity to launch a successful luxury hotel industry career,” said Jens Moesker, general manager of Shangri-La’s Villingili Resort and Spa, Maldives. “Our hotel group’s defining feature is exceptional and warm hospitality, as defined by our philosophy of ‘Shangri-La Hospitality from Caring People.’ We hire for attitude and train for skills. This group of learners already has the essential foundation of enthusiasm and natural warmth -- now they will be taught the practical skills to deliver the Shangri-La signature level of service as soon as we open our doors.”
In addition to basic hospitality training, the Shangri-La Hospitality Certificate course includes instruction in front office, housekeeping, and food and beverage operations. Certified trainers from the Shangri-La Academy in Beijing, China and other Shangri-La properties are conducting the three-month course.
Following a two-day recruitment drive in December 2007, Shangri-La executives carefully selected the course participants after a series of interviews.
Shangri-La’s Villingili Resort and Spa, Maldives is the first luxury resort in Addu Atoll. The resort, which is currently under development, will feature 142 villas with views of the ocean or the island’s natural lush vegetation. The Maldives’ second international airport, Gan International Airport, is an eight-minute boat ride away from the resort and Male International Airport is 70 minutes by air.
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