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InterContinental Hotels & Resorts launches InterContinental ICons, inviting travellers to rediscover what makes a City Truly Fascinating

InterContinental Hotels & Resorts, the world's largest luxury hotel brand, today launches InterContinental ICons, offering travellers a fresh look at some of the world's most exhilarating cities and inviting the public to take part in a global conversation on what makes them truly iconic.

InterContinental Hotels & Resorts launches InterContinental ICons, inviting travellers to rediscover what makes a City Truly Fascinating

InterContinental Hotels & Resorts, the world's largest luxury hotel brand, today launches InterContinental ICons, offering travellers a fresh look at some of the world's most exhilarating cities and inviting the public to take part in a global conversation on what makes them truly iconic.

Category: Worldwide - Industry economy - Trends / Expert's advice
This is a press release selected by our editorial committee and published online for free on 2019-12-06


The brand's independent study[1], carried out in Paris, London, New York, Shanghai, Dubai, Sydney and Mexico City, revealed travellers often feel they only scratch the surface of a city. More than three-quarters (77%) say they feel obliged to see the most popular tourist sites, despite 75% expressing a desire to see more of what the city has to offer and to explore like a well-informed local.

Additional analysis of Instagram posts revealed that the Eiffel Tower in Paris is the most posted tourist site, representing 10% of all posts worldwide. Buckingham Palace is the most-tagged site in London (21%) and Central Park is the most-tagged in New York City (20%), highlighting that tourists are often focused on visiting the same "must-see" sites. These findings were confirmed by locals in each of the seven cities, with more than half (59%) feeling that tourists miss out on the best their city has to offer.

An online vote, launching today, asks the public to select the most symbolic sights, sounds, tastes, smells and feelings in these cities, that will connect travellers more deeply when they visit.

Ginger Taggart, Vice President, Global Marketing, IHG Luxury Portfolio, comments: "As a pioneer in luxury travel, InterContinental Hotels & Resorts has always been the gateway to fascinating places and local cultural wisdom, so we understand that travellers are craving a deeper connection to the places they visit. With our latest campaign, InterContinental ICons, we've set out to discover and celebrate authentic places and moments that might be overlooked by visitors but are truly part of what makes a city special. We want to reignite a sense of fascination for these much-visited cities and encourage discussion around what makes them truly iconic."

Some of the multi-sensorial experiences identified by luxury travellers around the world:

  • Paris - The scent of oven-fresh bread on the boulangeries of Oberkampf, Paris 11e
  • London - The warmth from a roaring fire in an old London pub on a chilly day
  • New York - Smell of roasting chestnuts from a vendor cart on Broadway
  • Shanghai - The warm aroma of Xiaolongbao at the Temple of the City Gods
  • Dubai - Sound of water lapping an abra (traditional wooden boat) as it glides along Dubai Creek
  • Sydney - The feel of the cool breeze on your face on the Manly to Circular Quay ferry
  • Mexico City – The sounds of Mariachi music in Garibaldi plaza

[1] A global Toluna survey was fielded to 7,000+ participants between Wed. Nov. 6 – Tuesday, Nov. 19. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated.


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