The Westin Langkawi Resort & Spa and Langkawi International Convention Centre (LICC) announces the promotion of Rajiv Kapoor to General Manager (Malaysia)
The hospitality industry veteran carries forward the legacy of Langkawi’s iconic and award-winning resort. |
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The Westin Langkawi Resort & Spa and Langkawi International Convention Centre (LICC) announces the promotion of Rajiv Kapoor to General Manager (Malaysia)
The hospitality industry veteran carries forward the legacy of Langkawi’s iconic and award-winning resort. |
Category: Asia Pacific - Malaysia - Careers
- Appointments
This is a press release selected by our editorial committee and published online for free on 2018-01-16
The Westin Langkawi Resort & Spa and Langkawi International Convention Centre (LICC) is pleased to announce the promotion of Rajiv Kapoor to General Manager. Kapoor joined The Westin Langkawi Resort & Spa in 2013 as Hotel Manager and made exceptional changes to improve the resort’s operation, service, and facilities. He also spearheaded the renovation of guestrooms, 20 villas, restaurants, airport lounge, Westin Workout and the main lobby. Since the refurbishments, the resort has garnered positive returns year on year.
In his new role, Kapoor is responsible for all areas of the hotel including future development of associates, product improvement, financial performance, profitability, brand compliance and guest satisfaction.
Born in New Delhi, India, Kapoor’s career milestones include a decade of experiences in eight reputable hotel brands. He previously served as the Director of Food & Beverage at the Westin Sohna Resort & Spa, Gurgaon as well as Le Meridien Mumbai, India, and Sheraton Surabaya Hotel & Towers, Indonesia; concurrently the hotel manager of Westin Langkawi Resort & Spa and Langkawi International Convention Centre (LICC). The latter assignment saw him realigning the hotel vision and financial structure of the 221 room property, while successfully heightening service to elevate the resort’s brand positioning.
Commenting on his new appointment Kapoor said, “It’s an honour to continue the legacy of service excellence that The Westin Langkawi Resort & Spa and Langkawi International Convention Centre (LICC) is synonymous with Langkawi. I am thrilled with the opportunity to create indelible moments for our guests and to remain the number one address in Langkawi. I am also excited to bring my personal touches and managerial style to the team, inspiring them to further elevate the unparalleled service for which our property is known and create lasting memories and deeper cultural connections for our guests. With an exceptional team, I’m positive The Westin Langkawi Resort & Spa has a bright future ahead.”In his spare time, Kapoor enjoys spending time with his familyThe Westin Langkawi Resort & Spa is located in Langkawi, Kedah –which is part of the northern region in Peninsular Malaysia. Set in an idyllic natural retreat of the island, adorned with private beachfront location up to 500 meters, The Westin Langkawi Resort & Spa is only 3km from the main shopping area of Langkawi Kuah Town and strategically located just 20 minutes away by car from the Langkawi International Airport and within easy access of 1 km away from the Langkawi Jetty.About Westin Hotels & ResortsWestin Hotels & Resorts, a leader in wellness and hospitality for more than a decade, lives its philosophy “For a Better You” through the brand’s six pillars of Well-Being: Feel Well, Work Well, Move Well, Eat Well, Sleep Well and Play Well. At more than 200 hotels and resorts in nearly 40 countries and territories, guests can experience offerings that include the iconic Heavenly Bed, RunWESTIN and Westin Gear Lending with New Balance, delicious and nutritious SuperFoodsRx and the innovative workspace Tangent. To learn more, visit www.westin.com. Stay connected to Westin: @westin on Twitter and Instagram and facebook.com/Westin.About Marriott InternationalMarriott International, Inc. (NASDAQ: MAR) is the world’s largest hotel company based in Bethesda, Maryland, USA, with more than 5,700 properties in over 110 countries. Marriott operates and franchises hotels. and licenses vacation ownership resorts. The company’s 30 leading brands include Bulgari Hotels and Resorts, The Ritz-Carlton and The Ritz-Carlton Reserve, St. Regis, W, EDITION, JW Marriott, The Luxury Collection, Marriott Hotels, Westin, Le Méridien, Renaissance Hotels, Sheraton, Delta Hotels by MarriottSM, Marriott Executive Apartments, Marriott Vacation Club, Autograph Collection Hotels, Tribute Portfolio, Design Hotels, Gaylord Hotels, Courtyard, Four Points by Sheraton, SpringHill Suites, Fairfield Inn & Suites, Residence Inn, TownePlace Suites, AC Hotels by Marriott, Aloft, Element, Moxy Hotels, and Protea Hotels by Marriott. The company also operates award-winning loyalty programs: Marriott Rewards, which includes The Ritz-Carlton Rewards, and Starwood Preferred Guest. For more information, please visit our website at www.marriott.com.
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