“OpenKey focuses on improving the hotel guest experience every day,” said TJ Person, OpenKey CEO. “We believe in continuously adding value through the evolution of features and functionality to help hotels worldwide use technology to better engage with their guests and operations.”

Updates to OpenKey Version 3.5 include:

• Two-step authentication: provides an extra layer of security to prevent unauthorized use.
• Non-activity logout: automatically logs a user out after two minutes of non-activity, adding additional security protection.
• Touch ID Integration for iOS: recognizes a user’s fingerprint as their unique passcode and is enabled for all iOS devices when logging into the app.
• Android Pattern Login for Android: Android’s version of a passcode alternative using a simple number combination, or pattern, which can be used to log into the app.
• Active Stay Communication Tool (ASCOM): allows guests to chat with the hotel front desk easily on the active stay screen.

There are also updates for the hotel operation side which include desktop notifications compatible with Google Chrome and backend support upgrades including adding user logs, error logs and password time limits. Additionally, the front desk portal has been upgraded to provide guests with a faster mobile app experience.

Previous features such as directions to the hotel, estimated time-of-arrival, pre-arrival check-in with ID scan, hotel search, and ability to call and book a variety of hotel amenities directly from the app remain in this latest version.

“With each update, OpenKey puts more control over their experience in the hands of the guest,” said Brian Shedd, OpenKey vice president of sales and marketing. “We are continuously improving security, connectivity and simplicity of use to make each guest visit better than the last.”

OpenKey Version 3.5 is immediately available to download in the iTunes and Google Play stores.

About OpenKey

Founded in 2014, OpenKey is the industry standard for universal mobile key technology and works with the majority of digital hotel locks worldwide. OpenKey is a privately held company located in Plano, Texas.