Fairmont names Carmen Lam Vice President, Sales & Marketing, Asia Pacific
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Fairmont names Carmen Lam Vice President, Sales & Marketing, Asia Pacific
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Category: Asia Pacific - Careers
- Appointments
This is a press release selected by our editorial committee and published online for free on 2013-04-10
Fairmont Hotels & Resorts, which counts notable hotels like Shanghai’s legendary Fairmont Peace Hotel and the recently opened Fairmont Makati as part of its storied hotel portfolio, has named Carmen Lam as vice president, hotel sales and marketing, Asia Pacific. Lam, who will be based in Shanghai, joins Fairmont in this newly created role to provide sales and marketing direction to Fairmont’s impressive hotels in Asia Pacific and support to the luxury operator’s burgeoning pipeline of regional development.
“We’re quickly growing our footprint in Asia and are very fortunate to be adding a leader of Carmen’s caliber to our regional management team,” said, Jeff Doane, Fairmont’s vice president, hotel sales and marketing. “With her wealth of hotel related experience and firm understanding of the regional marketplace, she’s ideally positioned to guide our sales, marketing and branding activity throughout Asia.”
With six hotels open and operating in Asia, including three in China, Lam will concentrate on maximizing results and driving performance for this dynamic mix of resort and city center properties. She’ll also be responsible for executing Fairmont’s regional sales strategy, regional brand management, and awareness and marketing activity for new hotels including announced Fairmont projects in Jakarta, Bali and several cities in China.
Lam arrives at Fairmont having previously served as senior vice president, leisure & brand sales and marketing for Hong Kong/Macau-based Melco Crown Entertainment. Over the course of a career that has spanned more than two decades, Lam has also held a series of management positions with leading brands in Asia including roles with Shangri-La Hotels and InterContinental Hotels Group.
Lam holds an Executive MBA from Canada’s Richard Ivey School of Business - University of Western, a Bachelor of Business Administration from the University of Hawaii and an Executive Leadership designation from Cornell University. Lam is also pursuing a Doctorate at the School of Hotel and Tourism Management at the Hong Kong Polytechnic University.
About Fairmont Hotels & ResortsFairmont Hotels & Resorts is a celebrated collection of more than 65 luxury properties around the globe, including Shanghai's Fairmont Peace Hotel, The Plaza in New York, and Makkah Clock Royal Tower in the Kingdom of Saudi Arabia. The luxury brand's distinctive hotels offer a sense of heritage and sophistication, warm, engaging service and culturally rich experiences. Fairmont balances the company’s economic, environmental and social priorities and provides the framework for responsible hotel operations through the Sustainability Partnership program. Fairmont is owned by FRHI Holdings Limited, a leading global hotel company with over 100 hotels under the Fairmont, Raffles, and Swissôtel brands. The company also manages Fairmont, Raffles and Swissôtel branded luxury private residences club, whole-ownership residences and serviced residences properties.
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