Fairmont Leaders Walk The Talk (Canada)
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Fairmont Leaders Walk The Talk (Canada)
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Category: North America & West Indies / Carribean islands - Canada
This is a press release selected by our editorial committee and published online for free on 2011-11-14
Fairmont leaders across the Golden State will swap their business suits for toques, aprons, and uniforms over the next few months. Executive level hoteliers from five California Fairmont properties (Fairmont Newport Beach, Fairmont Miramar Hotel & Bungalows, Fairmont San Jose, Fairmont San Francisco and the Fairmont Sonoma Mission Inn & Spa) will leave their desks and spend a shift “on the floor.”
The program aptly titled “Walk in your Shoes” is the brain-child of Tom Klein, Regional Vice-President of Operations and General Manager of the Fairmont San Francisco. “This annual program provides property leaders with a better understanding and deeper appreciation of the work that our valued colleagues undertake each day in order to surpass the expectations of our guests. This popular initiative allows our executives who often get caught up in the daily hustle and bustle of leading, managing, scrambling, listening, negotiating, supervising, facilitating, and convincing to get back to hospitality basics,” shares Klein.
At the Fairmont San Francisco senior-level managers will scrub, polish, greet and sauté on November 21, 2011. Executive Vice-President and General Manager Tom Klein will aptly serve in the hotel’s iconic Laurel Court; Michael Musarra, Hotel Manager will warmly welcome guests to the White House of the West while Regional Controller David Lund will trade in spread sheets for an In-Room Dining Cart.
ABOUT FAIRMONT HOTELS & RESORTS
Located in world-class destinations around the globe, Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. With more than 60 hotels, Fairmont is known as much for its warm, engaging service and culturally rich experiences, as its classic hotels that imbue a sense of heritage, sophistication and social importance and are often considered destinations in their own right. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. Fairmont is owned by FRHI Holdings Limited, a leading global hotel company with over 100 hotels under the Fairmont, Raffles, and Swissôtel brands. The company also manages Fairmont and Raffles branded estates and luxury private residence club properties.
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