Hilton Hotels & Resorts Ranked Number One International Hotel Brand in India
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Hilton Hotels & Resorts Ranked Number One International Hotel Brand in India
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Category: Asia Pacific - India - Exclusive experiences
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This is a press release selected by our editorial committee and published online for free on 2011-11-10
Hilton Hotels & Resorts, the flagship brand of Hilton Worldwide, has been ranked the number one international hotel brand in India in the Indian Hotel Business Guest Survey. The annual survey is conducted by BDRC Continental, a United Kingdom based market research agency. In the survey that tracks the brand performance of 102 hotel brands in India, Hilton Hotels & Resorts has been rated ahead of all international hotel brands.Additionally, Hilton Hotels & Resorts retained its position as the number one business hotel brand in Asia Pacific in the BDRC Continental Asia Pacific Hotel Guest Survey 2011 that provides an overall regional perspective.
Dave Horton, global head, Hilton Hotels & Resorts, said, "Our first place ranking in India as we continue our rapid expansion in the country is a testament to our team members' passion and commitment to delivering on our brand promise - to ensure every guest feels cared for, valued and respected. We appreciate the high regard and trust that travellers continue to place in Hilton both throughout India and around the world."
Lenny Menezes, chairman, India, Hilton Worldwide, said, "We are delighted with Hilton Hotels & Resorts being ranked the leading international hotel brand in India. We are grateful to our guests for this recognition. This ranking will give further impetus to our development efforts. We have more than doubled our trading estate in 2011 by opening five hotels in India this year, and we plan to launch five more hotels within the next eight months. At the current pace, we hope to triple our presence in the country in the next two years."
The BDRC Continental Survey is a syndicated study that reviews the responses of travellers who have stayed on business in hotels of at least three-star rating or equivalent in the past 12 months. In order to review the performance of brands BDRC Continental prepared a hotel Brand Ranking Index. This composite measure takes account of the following indicators - unprompted and prompted awareness, usage in the past year in India or abroad, leading choice, loyalty and intent to recommend.
Other BDRC studies this year rank Hilton Hotels & Resorts as the number one hotel brand in Australia (seven consecutive years), Japan (five consecutive years), Belgium (two consecutive years), the Netherlands (two consecutive years), Britain (two consecutive years), Pan Europe (two consecutive years), Italy (two consecutive years), Germany (two consecutive years) the Middle East (three consecutive years) and Asia Pacific. Hilton was also named leading choice hotel brand in Australia (seven consecutive years), Japan (five consecutive years), Belgium (two consecutive years), the Netherlands (two consecutive years), Britain (two consecutive years), Pan Europe (two consecutive years), Italy (two consecutive years), Germany, the Middle East (three consecutive years), South East Asia and Asia Pacific.
Today Hilton Hotels & Resorts has four properties in India: Hilton New Delhi /Janakpuri, Hilton Chennai, Hilton Mumbai International Airport and Hilton New Delhi-Noida-Mayur Vihar.
About BDRC Continental
BDRC Continental is the UK's largest independent market research agency. Established in 1991, the company has built an unrivalled reputation as a full service consultancy with specialist expertise across a number of sectors including business to business, financial services, hotels, meetings & hospitality, media & advertising, internet & telecoms, Government & not for profit, culture & leisure and tourism, travel & transport.
BDRC Continental is staffed by highly experienced researchers with great reputations in their individual fields as well as in the market research industry. The company is renowned for its consultative approach and ability to add value to clients' businesses by bringing insights from multiple markets to the research. This cross-disciplinary approach enables BDRC Continental to provide intelligence that is informed by a deep understanding of the client's issues and the wider market context. As well as undertaking bespoke research for a wide variety of clients, the company conducts a number of syndicated studies and has developed proprietary techniques including Tracktion, Grapevine, Service Intensity, the Business Opinion Omnibus, SME Finance Monitor and ZMET Visionary Thinking.
About Hilton Worldwide
Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For 93 years, Hilton Worldwide has been offering business and leisure travelers the finest in accommodations, service, amenities and value. The company is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Its brands are comprised of more than 3,750 hotels and timeshare properties, with 615,000 rooms in 85 countries and include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.
About Hilton Hotels & Resorts
One of the most recognized names in the industry, Hilton Hotels & Resorts stands as the stylish, forward thinking global leader in hospitality. From inaugural balls and Hollywood award galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all. The flagship brand of Hilton Worldwide continues to build upon its legacy of innovation by developing products and services to meet the needs of tomorrow's savvy global travelers while more than 144,000 Team Members shape experiences in which every guest feels cared for, valued and respected. Today, the Hilton Hotels & Resorts portfolio includes more than 540 hotels in 78 countries and the brand remains synonymous with "hotel."
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