Hotel Indigo Celebrates 96% Occupancy and High Customer Satisfaction on One Year Anniversary (United States)
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Hotel Indigo Celebrates 96% Occupancy and High Customer Satisfaction on One Year Anniversary (United States)
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Category: North America & West Indies / Carribean islands - United States - Industry economy
- Figures / Studies
This is a press release selected by our editorial committee and published online for free on 2010-10-15
The Hotel Indigo, located at 127 West 28th Street, in New York’s North Chelsea section was the first of several hotels to open last year in what is fast becoming a new hotel and hospitality center of Manhattan. Despite competing with several more established hotels in the same space, Hotel Indigo has averaged 96% occupancy since June. Moreover, the Indigo is ranked 40th (out of 422 NYC hotels reviewed) in customer satisfaction putting it ahead of such notable hotels as; the Four Seasons, The Peninsula and The Mark, among others, as compiled by TripAdvisor.
The hotel officially opened for business on October 13th, 2009 and is celebrating its one year anniversary this week.
“We are very pleased with the performance of the hotel to date,” said Hotel Indigo owner and operator Morris Moinian. “The Indigo opened amidst very challenging economic times, so this data is a testament to the quality of the hotel and professionalism of our staff.”
In its first 11 months of operation, the Indigo has outpaced the occupancy and rates of hotels such as the Roger Williams, Morgans, Hilton Garden Inn, Fashion 26 and the Strand. The Hotel Indigo also out performed the industry occupancy average by 6.2% in August and 10% in September, on the basis of revenues per available room (RevPAR).
“Operating an upscale boutique hotel has inherent advantages in size and amenities which allows us to measure favorably with our competition,’ said George Buchelli, General Manager of the Hotel Indigo. “We are averaging the same daily rate as most luxury hotels in the neighborhood, yet surpassing their occupancy numbers.”
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