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Sandals Emerald Bay Selects Software Suite From Agilysys (Bahamas)

Sandals Emerald Bay Selects Software Suite From Agilysys (Bahamas)

Category: North America & West Indies / Carribean islands - Bahamas
This is a press release selected by our editorial committee and published online for free on 2010-08-06


Luxury Resort Implements Property Management, Document Management Systems

Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software solutions, today announced that Sandals Emerald Bay in Great Exuma, Bahamas, has selected the Visual One™ Property Management System and the DataMagine™ document management solution, both by Agilysys, to streamline operations and enhance guest service at the 183-room luxury resort.

"We use Agilysys solutions at more than a dozen of our properties, and they truly deliver measurable results," said Christian Sale, group information systems manager for Sandals Resorts International. "The Agilysys implementation and support teams are very responsive, and the company's ability to tailor its solutions to our specific needs makes it a clear winner among its competitors. At Sandals Resorts, our goal is always to deliver top-notch guest service, and Agilysys solutions enable us to do that with ease."

The Visual One Property Management System is a comprehensive property management solution that offers a wide range of features and functionality, including front office operations, guest history, housekeeping, reservations management and more. Its user-friendly screens are laid out in a logical, easy-to-use format with quick-feature icons and drag-and-drop capabilities. The solution, which runs on a Microsoft® SQL Server® database, has modules for accounting, club management, comp accounting, condo accounting, guest marketing and sales and catering.

The DataMagine document management system is a patented solution that automatically captures, indexes and archives all business-critical documents and reports. The property is using the DataMagine Signature Capture module to digitally capture guest signatures at check-in. Signatures are stored for future online retrieval, enabling quick settlement of disputes and eliminating costly write-offs. The module also allows guests to swipe their own credit cards, helping eliminate fraud and identity theft.

"We are proud of our association with Sandals Resorts and look forward to continuing that relationship with the addition of Sandals Emerald Bay to our client roster," said Tina Stehle, senior vice president and general manager of Agilysys Hospitality Solutions. "The Visual One suite is a perfect fit for resorts that want a powerful yet flexible property management solution. It offers the same technical capabilities the mega-hotels enjoy, but in a way that works for small to mid-sized resorts and boutique properties."

Sandals Emerald Bay, the fourteenth Sandals Resort in the Caribbean, is located on a one-mile stretch of white sand beach on Emerald Bay, Great Exuma, Bahamas. Expanding on the company's Luxury Included® concept, Sandals Emerald Bay is the first Sandals Resort to offer a Greg Norman-designed golf course, world-class marina and professionally-trained butlers in all 183 beachfront rooms and suites. The property also offers gourmet dining in a choice of five a la carte restaurants, premium brand wines and spirits, anytime snacks, land and water sports, gratuities and airport transfers. An exclusive 16,000-square-foot Red Lane® Spa, featuring premier services that embrace the best of the Caribbean region, enhances the 500-acre resort, set on one of the Bahamas' most beautiful Out Islands. Sandals Resorts has been voted the Caribbean's Leading Hotel Brand at the World Travel Awards for 16 years in a row.


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