Dolce Hotels and Resorts Initiates Program to Mitigate H1N1 Flu Risk
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Dolce Hotels and Resorts Initiates Program to Mitigate H1N1 Flu Risk
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Category: Worldwide
This is a press release selected by our editorial committee and published online for free on 2009-05-08
Acting in response to concerns about H1N1 influenza, Dolce Hotels and Resorts(TM), a privately held operator of 24 upscale hotels, resorts and conference centers in North America and Europe, today announced a three-phase program to mitigate the risk to its guests and employees and provide reassurance about the safety of its facilities.
The first phase began early this week as the company conducted refresher training for each of its nearly 4,000 property-based employees worldwide in the areas of sanitation, hygiene and food safety. The objective is to reinforce that all Dolce employees understand, practice and are committed to following safe and hygienic best practices in the conduct of their responsibilities.
During the training sessions, Dolce managers reminded staff members to monitor their personal health and seek medical attention if they suspect they may be experiencing influenza symptoms or those of any other communicable disease.
In the second phase of the H1N1 mitigation program, Dolce hotels, resorts and conference centers this week began implementing additional procedures to sanitize guest room telephones, keyboards, remote controls, AV equipment, appliance handles, door knobs, light switches and other surfaces that are touched frequently.
"We're raising the bar on our own high cleanliness and food-safety standards," said Steven A. Rudnitsky, Dolce president and chief executive officer. "We are committed to doing everything we can to ensure the well-being of our meetings and other group clients, individual travelers and associates who work on property."
For the third phase of the program, each Dolce-managed property will begin distributing personal-size bottles of hand sanitizer lotion at check-in with a greeting card that details the initiatives and reassures guests that their well-being is the company's top priority. Hand sanitizer and tissues also will be made available in all conference areas for the convenience of meeting groups.
"We believe the mitigation practices established by Dolce Hotels and Resorts in response to the H1N1 crisis should be adopted by the meetings industry as a best practice for ongoing operations," Rudnitsky said.
Dolce hotels, resorts and conference centers comply with standards set by the International Association of Conference Centers and are rated by AAA, Mobil, Michelin and Meeting Professionals International. Many Dolce hotels and resorts offer spas, championship golf courses and workout facilities.
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