A Downtown San Antonio Hotel Gem along the Glittering Riverwalk (United States)
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A Downtown San Antonio Hotel Gem along the Glittering Riverwalk (United States)
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Category: North America & West Indies / Carribean islands - United States - Exclusive experiences
- Rewards
This is a press release selected by our editorial committee and published online for free on 2009-02-16
Grand Hyatt San Antonio Hotel Receives Four Diamond Award
A part of the Riverwalk landscape for just over one year, the Grand Hyatt San Antonio hotel has already made a name for itself as a premier downtown San Antonio hotel, by securing a prestigious 2009 AAA Four Diamond Rating.
"AAA Four Diamond Award winners represent an important tier of the hospitality industry, offering guests superior experiences with a high level of hospitality in luxurious surroundings," says Michael Petrone, AAA director of Tourism Information Development. "To achieve and maintain this level of service is an amazing accomplishment."
"We are thrilled to receive a Four-Diamond rating," says Scott Lane, Director of Sales and Marketing for the San Antonio Riverwalk hotel. "It is a testament to all of the hard work that we have put in over the past year to ensure that the Grand Hyatt San Antonio provides its guests with the very best in service and amenities.
"We are so honored to receive this prestigious award after just one year in San Antonio, and we will continue to not just meet, but exceed, both our customers' and the community's expectations of a Four-Diamond property."
Diamond Ratings
To be selected for a Four Diamond rating, a property must be upscale in all areas. The accommodations must be refined and stylish, and the physical attributes must reflect enhanced quality throughout. An extensive array of amenities combined with a high degree of hospitality, service and attention to detail are all factored into the decision.
It is easy to see why the Grand Hyatt's elegantly modern design, extensive art collection and luxuriously appointed San Antonio hotel rooms, combined with the unique dining experience and amenities that include a 24-hour gym, met the Four Diamond criteria - but it is the intangibles that seal the deal.
The staff of this gracious San Antonio hotel from management to housekeeping works hard to make every guest's stay a unique and personal experience. No detail has been left to chance.
"We pride ourselves on offering our guests the absolute best in customer service," says Lane. "We strive daily to find ways to go the extra mile and create not just a place to stay, but a total experience."
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