X2 Resorts Thailand, one of the brands in Astudo Hotel and Resort Management’s portfolio, proudly announces the launch of an extra guest service implementation for their resorts in Kui Buri and Koh Samui.
Imagine you choose your dream destination - somewhere you have never been. How much more confident do you feel when you receive a personal SMS confirmation from the Resort Manager on your mobile phone?
This extra service is not only a personal welcome, but also indicates that your booking is 100% secured and in case of a delay or an emergency - something we hope you will never run into of course -it will give you seamless communication directly with the resort and people who can assist you immediately, especially given that you are in a foreign country and perhaps unsure of what to do or who to turn to.
Twenty four hours before the guest arrives the Resort sends an SMS - “Wishing you a pleasant and safe journey to X2. Should you require assistance before arriving please call us on +661 2345 6789 at any time. We all look forward to welcoming you personally – Resort Manager”.
X2 Resorts: Unique in design Outstanding in Service.
