Simon F. Cooper, President and Chief Operating Officer, The Ritz-Carlton Hotel Co., L.L.C. Named "Corporate Hotelier of the World" by HOTELS Magazine
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Simon F. Cooper, President and Chief Operating Officer, The Ritz-Carlton Hotel Co., L.L.C. Named "Corporate Hotelier of the World" by HOTELS Magazine
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Category: Worldwide - Exclusive experiences
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This is a press release selected by our editorial committee and published online for free on 2008-11-13
Simon F. Cooper, president and chief operating officer, The Ritz-Carlton Hotel Company, L.L.C. has been named 2008 "Corporate Hotelier of the World" by HOTELS magazine. The award, determined by votes cast by more than 60,000 readers in 170 countries, was presented during a November 10 ceremony at The Marriott Marquis in New York City attended by hoteliers from around the globe.
Cooper was described in a HOTELS magazine cover story as a "consummate professional with a distinguished career who has earned the respect of his colleagues and peers." Editor-in-chief Jeff Weinstein credits Cooper with leading the evolution of the iconic Ritz-Carlton brand from a conservative and formal profile to a "service culture that would be keeping with a new generation of luxury guests... as traditional positioning would undermine the future of the organization." In his comments about the changes he has overseen to The Ritz-Carlton brand, Cooper cited a favorite quote from former U.S. Army General John Shalikeshvili, "If you don't like change, you will like irrelevance even less."
Simon Cooper joined The Ritz-Carlton in February 2001 after a distinguished career with Marriott International, where he served three years as president of Marriott Lodging Canada. Born in England, but a citizen of Canada, his first hospitality job was with Canadian Pacific Hotels & Resorts. Among his many professional honors, Cooper has served on the Woodrow Wilson International Center for Scholars, Canada Institute Advisory Board and as Chairman of the Board of Governors for the prestigious University of Guelph. He is an avid golfer and a member of The Royal and Ancient Golf Club of St. Andrews in Scotland.
Since becoming President and COO at The Ritz-Carlton, Cooper has presided over a major expansion of the brand which now numbers 72 hotels in countries around the world. Within the next few years, that number is expected to reach 100 and will include private residences, fractional ownership, and serviced apartments.
The Ritz-Carlton Hotel Company, L.L.C., of Chevy Chase, Md., currently operates 72 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe with future openings including Shenzhen, China; Dove Mountain, Arizona; and Lake Tahoe, California. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award, which recognizes outstanding customer service. For more information, or reservations, contact a travel professional, call toll free 1-800-241-3333, or visit the company web site at www.ritzcarlton.com
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