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Starwood Preferred Guest(R) Takes Its "No Blackouts" to New Heights

Starwood Preferred Guest(R) Takes Its "No Blackouts" to New Heights

Category: Worldwide - Industry economy - Trends / Expert's advice
This is a press release selected by our editorial committee and published online for free on 2008-09-03


First-of-its-kind SPG FLIGHTS Program Allows Members To Book Air Travel on HUNDREDS of Airlines With NO BLACKOUTS Using SPG Starpoints(R)

In a hotel industry first, Starwood Hotels & Resorts Worldwide, Inc. (NYSE:HOT) and its award winning hotel loyalty program Starwood Preferred Guest(R), are taking its groundbreaking NO BLACKOUTS policy to new heights with the introduction of SPG Flights. Launching today, SPG Flights lets members book flights on hundreds of domestic and international airlines with NO BLACKOUT dates. Members can simply go to WWW.SPG.COM/FLIGHTS, search for and select their preferred flight and class of service, and redeem their Starpoints for the entire cost of the flight. Members may even earn airline miles when booking airfare through SPG Flights.

The introduction of SPG Flightscomes at a time when redeeming an airline seat using miles has never been more challenging. As airlines impose further restrictions on previously available awards and the concept of a "free" seat is becoming almost obsolete, SPG Flights gives members access to booking flights using points. While airline redemption programs impose numerous fees on airline mile redemption flights, SPG Flights redemption includes taxes and booking fees in the price of the flight. The timing of SPG Flights launch is significant as this new member benefit reaches beyond the hotel stay and alleviates frustrations, heightened by today's economy, associated with air travel. With SPG Flights, members will now be able to get home and see family for Thanksgiving and take the kids to Disneyworld during spring break.

"Starwood Preferred Guest broke through the competitive landscape nine years ago with the launch of No Blackouts, which allowed our valued members to redeem their points for a standard room whenever Starwood had one available, with no blackouts or limits on the number of standard rooms set aside for redemption. SPG was the first program to deliver this benefit to members," said Mark Vondrasek, senior vice president of Distribution and Loyalty Marketing for Starwood. "We've now created SPG Flights as a natural extension of SPG's No Blackouts leadership. With the addition of SPG Flights, our members will now have the same access to air travel they have come to know in the hotel industry through SPG -- if there is an available seat, it's yours."

Starwood Preferred Guest launched in 1999 as the first hotel loyalty program to offer members No Blackouts when redeeming points, giving millions of members unprecedented access to more upscale and luxury hotels in more countries than any of its competitors. Designed as the simplest, most flexible and rewarding program of its kind, SPG has captivated travelers and generated loyalty through rich rewards, outstanding member recognition and distinctive redemption options. SPG is the winner of more Freddie Awards, known as the frequent travelers' answer to the Oscars, than any other program.

Earning Starpoints has never been easier. Starwood Preferred Guest members can earn two Starpoints for every eligible U.S. dollar spent at over 890 participating Starwood hotels and resorts worldwide. In addition, everyone can earn Starpoints by using the Starwood Preferred Guest credit card by American Express which gives new members 10,000 Starpoints with the first purchase and has no annual fee for the first year. Also, up to 20,000 Starpoints per calendar year can be purchased by going to www.spg.com and there is no Starpoints expiration date for active members.

How many Starpoints does it take to redeem a flight through SPG
Flights?
TICKET PRICE STARPOINTS
(Includes taxes & booking fees)
Up to $150 10,000
$150-$215 15,000
$215-$280 20,000
$280-$345 25,000
$345-$410 30,000
$410-$475 35,000
$475-$540 40,000
$540-$605 45,000
$605-$670 50,000
$670-$735 55,000
$735-$800 60,000
$800-$865 65,000
$865-$930 70,000
$930-$995 75,000
HIGHER PRICES (Examples)
$2,880-$3,140 235,000
$4,960-$5,220 395,000
$9,900-$10,160 775,000



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