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Interview made by Vanessa Guerrier-Buisine
Published on Friday 19 May Categories: Europe - France - Meetings - Interviews “In my previous group, in the health sector, caring for people was one of our values. Here, we serve the same purpose; we must care for our guests”. |
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Interview made by Vanessa Guerrier-Buisine
Published on Friday 12 May Categories: Middle East - United Arab Emirates - Meetings - Interviews “Here, we strive to maintain a close and high-quality approach, multiplying acts of service while adding prestige to French service” assures Pascal Pinazo. |
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Interview made by Vanessa Guerrier-Buisine
Published on Friday 05 May Categories: Europe - Switzerland - Meetings - Interviews “Service is more natural than it seems, it is often enough to combine politeness, genuineness, a smile, and a touch of humour”. |
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Interview made by Vanessa Guerrier-Buisine
Published on Friday 21 April Categories: Africa Indian Ocean - Egypt - Meetings - Interviews “I've learned through my travels to never compare one place to another, I prefer to close one chapter and discover another, and really get involved and embrace... |
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Article by Vanessa Guerrier-Buisine
Published on Friday 17 March Categories: Europe The Journal des Palaces met Damien Bastiat, recently appointed General Manager of the Almae Collection group. Portrait of a hotelier who puts his passion at... |
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Interview made by Guillaume Chollier
Published on Friday 10 March Categories: Worldwide - Meetings - Interviews Having succeeded Philippe Gombert as President of Relais & Châteaux on 1st of January, Laurent Gardinier's ambition is to continue his predecessor's work by... |
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Interview made by Christopher Buet
Published on Friday 13 January Categories: Europe - Monaco - Meetings - Interviews Winner of the Leading Legend 2022 award, Ivan Artolli share with us his meticulious work at the head of Hôtel de Paris in Monte-Carlo, where he is Managing... |
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Interview made by Sylvie Leroy
Published on Sunday 22 September Categories: Europe - France - Meetings - Interviews Make your staff confident, efficient and proud to serve, that is the key to excellent service. |
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Interview made by Anne-Laure Hecquet
Published on Friday 06 July Categories: Worldwide - Career - Career - Interviews “The human factor remains paramount in hospitality and that will always make the difference” |
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Interview made by Anne-Laure Hecquet
Published on Friday 25 May Categories: Worldwide - Career - Career - Interviews “I am deeply and passionately, a hotelier. It’s something that never goes away.” |
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