Sought position: Reservation Agent (m / w) in annual position Ref ID: No256738 Town: Zermatt Country : Switzerland Contract type: Long term contract Salary: Salary according to L-GAV Experience: experienced Job status: Employee Job category: Reservation / Yield / Revenue Management Online since 2025/02/12 This job position is still available for the week of 2025-03-24
Mont Cervin Palace, is looking for...
Reservation Agent (m / w) in annual position (M/F)
DESCRIPTION OF THE JOB
Sales talks, acceptance, and processing of written and telephone reservations
Correspondence in G/E/F
Advise guests on prices and categories
Create and keep up-to-date the reservations
Preparation of offers, confirmations etc. in G/E/F
Checking the provisional bookings and following up accordingly
Correspondence control and filing
Maintenance and updating of the guest files
PROFILE REQUIRED
Work experience in a similar company in Switzerland and/or abroad
Good oral and written language skills in German, English and French
Team spirit, flexibility, resilience and sense of responsibility
The ability to work in an organised manner even in hectic situations
ADVANTAGES
We offer:
Central staff accommodation in the heart of Zermatt and Täsch
Employee, Family & Friends room rates and other discounts (for example in the numerous restaurants of the MRH-Zermatt SA Hotels)
A fitness room for our employees is at your disposal as well as a wide range of sports activities in Zermatt
Access to our pool area during staff swims
Through a support programme, the doors to various courses, for example those of the Ritzy company, are open to you
Discounts on seasonal or annual mountain railway tickets with the Zermatt Residents' Card
We support employees who do not want to / cannot work in Zermatt during the winter and summer season, together with our cooperation hotels, in their search for a complementary position.
OUR COMPANY OVERVIEW
We are passionate. We are hosts. We are Zermatt.
Our hotels have been among the best in Zermatt for generations.
Our staff consists of a dedicated team representing the destination of Zermatt at the highest level.
Our guests experience the ultimate holiday feeling, but we also strive to do our utmost for our employees and therefore offer a variety of benefits in addition to the standard employment conditions of the hospitality industry:
central employee housing in the heart of Zermatt
employee discounts, Family & Friends room rates, and other reduced pricing opportunities (for example, in our many restaurants)
access to our pool area during employee swimming hours
an exercise room is available for our employees in addition to a wide range of sports activities in Zermatt
due to a sponsorship program, the doors to various adult education courses (such as those of the Ritzy company) are open to you
discounted season or annual passes for mountain transportation with the Zermatt resident’s card
if you do not or cannot work both winter and summer seasons in Zermatt, we, in conjunction with our associated hotels, will help you find a supplemental position
IMPORTANT: please do not contact Journal des Palaces for questions regarding the offers, especially to know what happened to your application. We thank you for contacting directly the company.
