Sought position: Internship - Crm Project Coordinator Ref ID: No254737 Town: Paris Country : France Contract type: Training or Management Training Salary: Gratification légale Experience: indifferent Job status: Other (internship, VIE...) Job category: Communication / Marketing Online since 2025/01/27 This job position is still available for the week of 2025-04-07
OUR COMPANY OVERVIEW
OETKER COLLECTION
Oetker Collection hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.
The collection includes L’Apogée Courchevel, Le Bristol Paris, Brenners Park-Hotel & Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin & Spa in Vence, The Lanesborough in London, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, Hotel La Palma in Capri, The Vineta Hotel in Palm Beach, and more than 150 private villas around the globe.
Oetker Collection Masterpiece hotels, is looking for...
Internship - Crm Project Coordinator (M/F)
DESCRIPTION OF THE JOB
The CRM (Customer Relationship Management) at Oetker Collection is our key tool to manage and analyze guest interactions and data throughout the customer lifecycle.
Used across the Collection by the various departments of the hotels and headquarter, and based on Dynamics 365 CRM, the system, still in implementation phase, requires your help for user systemadoption, third-party deployment and integration, project support and more.
Part of the Marketing team, you’ll be led to collaborate closely with various departments, including IT, Distribution, Sales, as well as directly with the hotels.
Liaise with the different hotels (front-desk, marketing, etc…) to ensure all needs are met in accordance with global guidelines.
Analyze and anticipate the user needs, assist in designing appropriate solutions.
Take part in the end-user training in direct as well as with the implementation of support documents.
Contribute to system optimisation by being a direct support to end users. Collect feedbacks and provide tips.
Ensure the compliance to GDPR and cleanliness of the data.
Conduct market research and benchmarking to identify best practices.
PROFILE REQUIRED
Soft skills :
. hospitality passionate, . data-driven, . technology curious, . team-work, . organized, . rigorous and have attention to details, . pedagogue, . pro-active, . enjoy and have good communication, . willing to learn, and the most important remains your motivation!
Skills required :
Effective verbal and written communication skills (English & French)
Skills appreciated :
Microsoft tools (Excel, Power-point, Outlook, Teams, Sharepoint, Power BI, etc…)
Any experience with a CRM software.
Familiarity with HTML is appreciated but not a must.
ADVANTAGES
We will offer you:
Internship monthly allowance: 4,35€ / hour for 35 hours per week
IMPORTANT: please do not contact Journal des Palaces for questions regarding the offers, especially to know what happened to your application. We thank you for contacting directly the company.
