Airelles Venezia is looking for...

Housekeeping manager (M/F)

HOUSEKEEPING MANAGER (M/F)

Located on the island of Giudecca, Airelles Venezia offers an exclusive experience across 45 unique rooms and suites, spread across three historic buildings: Palladio, Villa Frollo, and Conventino. Guests can indulge in five dining options, from Venetian-inspired cuisine to Peruvian Japanese fusion, while enjoying an expansive 1,700 m2 wellness area, including hammam, sauna, pool, and fitness areas. The property also boasts versatile event venues, a dedicated kids club for families, and a hidden lush garden.”

In Airelles, we believe in:

• Fostering the freedom to take initiative
• Creating beauty in every detail
• Cultivating the desire to please

MISSIONS
As Housekeeping Manager, you will supervise all guest rooms and areas to ensure the high quality of hospitality that will make the Maison's reputation. You embrace and develop the Airelles philosophy based on generosity, a warm welcome to guests, respect and continuous training of your team.

General:

• To be responsible for the cleanliness of the hotel, the comfort of guests and the equipment of the team
• Responding to guests' requests discreetly and quickly
• Anticipating guests' requests and expectations
• Ensuring customer satisfaction during their stays
• Participating in the cleaning and preparation of rooms
• Checking that the work carried out meets the hotel's quality standards, in the rooms and common areas
• Responsible for replenishing reserves
• Maintain good relations with other departments in the hotel and be a leader of your team
• Comply with quality standards
• Results-oriented: provides consistent and authentic high service standards to anticipate the expectations of our guests and/or colleagues. Proactive. Knows what priorities are and takes responsibility for tasks

Administrative:

• Inform and follow up the guest with the Reception and Reservation department
• Monitor stock status of linen, cleaning and hospitality products and identify procurement needs to make purchases

Team management:

• Ensure the proper integration of employees into the team and actively participate in their training
• Ensure that hygiene and safety instructions in all areas are respected and followed
• Apply service standards and ensure their correct application to the team
• Define team planning and schedules
• Fulfil all tasks relating to the management of the team in accordance with the requirements of Management and Human Resources and in compliance with legal regulations (appraisal interviews, monitoring of tardiness and absences, development and weekly recording of attendance feedback, etc.)

All CVs must be sent including authorisation to process personal data in accordance with EU Regulation no. 2016/679 - GDPR and will be used exclusively for the current selection.
The job offer is intended for both genders according to the provisions of laws 903/77 and 125/91.

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