Sought position: Spa Réceptionnist for winter season 2024 / 25 Ref ID: n°236441 Town: Zermatt Country : Switzerland Contract type: Fixed term contract (Seasonal) Duration: to 4 at 5 months Experience: experienced Job status: Job category: Spa & Wellness Salary: Salary according to L-GAV Online since 2024/07/18 This job position is still available for the week of 2024-09-09
Spa Réceptionnist for winter season 2024 / 25 (M/F)
In the center of Zermatt, experience Hospitality by Heart at the Mont Cervin Palace! You step over the threshold, feel the warmth as it touches your face. You are greeted with no empty phrases, no fuss – just heartfelt hospitality. A warm smile welcomes you in.
To complete our Spa team, we are looking for a :
Spa Receptionist (M/F)
In the heart of Mont Cervin Palace, the Nescens Spa cover an area of 1700 m2, a in the true cocoon that harmoniously combines space for exercise, a haven for relaxation, moments of pure pleasure and an oasis of tranquility.
Reporting to our Spa Director, your role will be to provide treatments and sell products, offering professional advice to customers while complying with current standards and procedures.
Your main responsibilities will be :
Welcome our customers both physically and by telephone
Book appointments for treatments, massages, cures, packages, personal training sessions, etc., optimizing the therapists' working hours and promoting the diversity of the services on offer
Manage the invoicing of Spa-related services
Promote the Spa's treatments and products by providing professional advice to our customers
Promote the various services offered by the hotel and the Michel Reybier Hospitality Group
Apply the quality standards of the hotel and Leading Hotels of the World
Profile required:
You are a graduate of a hotel school / CFC specialist in the hotel industry / BTS in the hotel industry.
You will have 1 to 3 years' professional experience in a similar role, which must have been gained in a luxury hotel spa.
Bilingual French/English, other languages an asset
Computer skills essential
Excellent presentation and interpersonal skills are essential, as are a sense of customer service, empathy and dynamism.
You'll be smiling by nature, and your autonomy, organization, flexibility and availability will be major assets for this position.
Looking for a new challenge? Don't hesitate to join our Spa team.
ADVANTAGES
We offer :
Central employee accommodation in the heart of Zermatt
Employee, Family & Friends room rates and other discounts (for example in the numerous restaurants of the MRH-Zermatt SA hotels)
Fitness room available for our employees as well as a wide range of sports activities in Zermatt
Access to our pool area during staff swimming sessions
A support program opens the doors to various courses, for example from the company Ritzy
Discounts on season or annual mountain railway passes with the Zermatt resident card
We support employees who do not want to / cannot work in Zermatt during the winter and summer seasons, together with our co-operating hotels, in their search for a complementary position
Sought position: Spa Réceptionnist for winter season 2024 / 25 Ref ID: n°236441 Town: Zermatt Country : Switzerland Contract type: Fixed term contract (Seasonal) Duration: to 4 at 5 months Salary: Salary according to L-GAV Experience: experienced Job status: Job category: Spa & Wellness Online since 2024/07/18 This job position is still available for the week of 2024-09-09
We are passionate. We are hosts. We are Zermatt.
Our hotels have been among the best in Zermatt for generations.
Our staff consists of a dedicated team representing the destination of Zermatt at the highest level.
Our guests experience the ultimate holiday feeling, but we also strive to do our utmost for our employees and therefore offer a variety of benefits in addition to the standard employment conditions of the hospitality industry:
central employee housing in the heart of Zermatt
employee discounts, Family & Friends room rates, and other reduced pricing opportunities (for example, in our many restaurants)
access to our pool area during employee swimming hours
an exercise room is available for our employees in addition to a wide range of sports activities in Zermatt
due to a sponsorship program, the doors to various adult education courses (such as those of the Ritzy company) are open to you
discounted season or annual passes for mountain transportation with the Zermatt resident’s card
if you do not or cannot work both winter and summer seasons in Zermatt, we, in conjunction with our associated hotels, will help you find a supplemental position
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