Sought position: Front office agent for winter season 2024 / 25 Ref ID: n°245648 Town: Zermatt Country : Switzerland Contract type: Fixed term contract (Seasonal) Duration: 5 months Experience: experienced Job status: Job category: Accommodation / Reception and Public relations Salary: Salary according to L-GAV Online since 2024/10/22 This job position is still available for the week of 2024-11-25
Front office agent for winter season 2024 / 25 (M/F)
DESCRIPTION OF THE JOB
Check-in/Check-out with own cash desk, collect and book restaurant and cash sales
Daily correspondence in German, English and French
Sales talks, acceptance and processing of written and telephone reservations
Checking out guests with cashier service, organizing luggage and transfer service if necessary
Checking guests in and accompanying them to their rooms
Maintaining the guest files
Booking of daily turnover and daily accounts (checking service invoices)
Booking and accounting of the minibar
Accounting with the individual departments and correct booking
Credit card and commission accounting
Creating and checking guest and travel agency invoices
PROFILE REQUIRED
Professional experience in a similar company and in a similar position at home and/or abroad
Fluent oral and written language skills in German, English and French
Guest-orientated mindset and enjoyment of guest contact
Flexible and resilient personality with team spirit and a high level of commitment
Accounting experience and/or good flair for numbers an advantage
ADVANTAGES
We offer
Central staff accommodation in the heart of Zermatt
Employee, Family & Friends room rates and other discounts (for example in the numerous restaurants of the MRH-Zermatt SA Hotels)
A fitness room for our employees is at your disposal as well as a wide range of sports activities in Zermatt
Access to our pool area during staff swim
Through a support program, the doors to various courses, for example those of the Ritzy company, are open to you
Discounts on seasonal or annual mountain railway tickets with the Zermatt Residents' Card
We support employees who do not want to / cannot work in Zermatt during the winter and summer season, together with our cooperation hotels, in their search for a complementary position.
Sought position: Front office agent for winter season 2024 / 25 Ref ID: n°245648 Town: Zermatt Country : Switzerland Contract type: Fixed term contract (Seasonal) Duration: 5 months Salary: Salary according to L-GAV Experience: experienced Job status: Job category: Accommodation / Reception and Public relations Online since 2024/10/22 This job position is still available for the week of 2024-11-25
We are passionate. We are hosts. We are Zermatt.
Our hotels have been among the best in Zermatt for generations.
Our staff consists of a dedicated team representing the destination of Zermatt at the highest level.
Our guests experience the ultimate holiday feeling, but we also strive to do our utmost for our employees and therefore offer a variety of benefits in addition to the standard employment conditions of the hospitality industry:
central employee housing in the heart of Zermatt
employee discounts, Family & Friends room rates, and other reduced pricing opportunities (for example, in our many restaurants)
access to our pool area during employee swimming hours
an exercise room is available for our employees in addition to a wide range of sports activities in Zermatt
due to a sponsorship program, the doors to various adult education courses (such as those of the Ritzy company) are open to you
discounted season or annual passes for mountain transportation with the Zermatt resident’s card
if you do not or cannot work both winter and summer seasons in Zermatt, we, in conjunction with our associated hotels, will help you find a supplemental position
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